One assistant, all your channels
WhatsApp, Instagram, Facebook, and your link, all handled by the same assistant. One front desk, no matter where they write.
WhatsAppInstagramFacebookyour link
From message to booking, live
A message becomes an appointment.
Citia answers, books and reminds your appointments on WhatsApp and your link, 24/7, in Spanish.
Your calendar fills itself. And you know what's coming in.
Start freeFree7 days free10 bookings or 7 days free
No credit card. 5 minutes to set up.7 days free, cancel anytime. 5 minutes to set up.10 bookings or 7 days free. No card. 5 minutes to set up.
C
Citiaonline
Hi, any openings for a haircut this afternoon?
2:58Sure! I have 3:00 or 5:30, which works better?
2:583:00
2:59✓Appointment confirmed · Haircut · today 3:00 PM
Today
Tue 28 · Don Pedro's Barbershop
- A11:00Andrea M.Haircut✓Confirmed
- L12:30Luis R.Beard✓Confirmed
- D3:00Diego S.Haircut✓Confirmed
- M5:30Marcela P.Cut & beard✓Pending
Built for
BarbershopsSalonsSpasAuto shopsDental clinicsBeauty studios
Since 2016handling appointments for businesses
8 countrieswith businesses on Appcitas
WhatsAppdirect help from the founder, your first 30 days
How it works
From message to booking, without you picking up the phone.
01
A message arrives
Whatever the channel, Appcitas answers instantly.
02
Appcitas turns it into a booking
Understands what they want, checks your calendar, and confirms. In Spanish, 24/7.
03
It learns and reports back
Remembers every client for next time: what they ask for, what's missing, who hasn't come back.
ChannelsBook
Answer wherever they message you.
WhatsApp, Instagram, Facebook Messenger, and your link. One front desk, no matter where they write.
WhatsApp
Where your customers already message you. Appcitas answers and books without you picking up the phone.
P
Don Pedro's Barbershoponline
Any openings for a cut today?
I have 3:00 or 5:30, which do you prefer?
Instagram
Replies to Instagram DMs and turns every message into a booking.
P
barberia.donpedroActive now
Hi! Saw your nails on the feed 😍 any room on Saturday?
Of course! Saturday I have 11:00 or 2:00, which works?
Facebook Messenger
Answers on Facebook Messenger and books right from there.
P
Don Pedro's BarbershopActive now
How much is a cut with beard?
Cut and beard $35.000. Book you today at 4:00?
Your link
A public link to book in seconds, ready from the very first minute.
appcitas.com/r/barberia-don-pedro
PDon Pedro's Barbershop
Haircut$20.000
Beard$18.000
Haircut & beard$35.000
Prefer voice? Appcitas also answers calls, available as an add-on.
Why Appcitas
More than booking.
What your notebook and your receptionist can't do on their own.
You know what you earn
Income counts itself with every appointment. Log expenses in seconds. See your real monthly balance, no Excel, no accountant.
P&LExample
Income$1.8M
Expenses$420K
Balance$1.38M
Client memory
Remembers every client: their service, their time, their professional. Every visit picks up where the last one ended.
S
Sebastián R.Haircut · Don Pedro · 4:30 PMComes back every 3 weeks
Citia, your assistant
Ask Citia how the month is going, what clients are asking for, or who hasn't come back. She answers with your real numbers.
Who hasn't come back?
C
8 clients haven't visited in 60+ days.
Everything it brings
More than a calendar. Everything you need to handle appointments and know what you earned.
Calendar, clients with history, AI channels, finances, reports and the app. Start free, no modules to buy separately. Reminders, Citia and month close from Starter; your AI channels on Pro.
Calendar
ExampleDay, 3-day and week views per professional. Appointments the AI books land here instantly; the ones you add by hand too.
CCamila R.Cut and beard3:00 PM✓
AAndrés M.Beard3:30 PM✓
LLaura P.Cut4:30 PMTo confirm
Clients and history
ExampleEvery client with visits, preferences, tags and clinical or service notes. The AI remembers them when they write again.
S
Sebastián R.Client since 2025 · 14 visitsLast note: brows without razor
Channels with AI
ExampleWhatsApp, Instagram, Messenger and your link, handled by the same assistant. It answers questions, books, reschedules and reminds.
Any slot today for a haircut?
I have 3:00 or 5:30, which one?
WhatsAppInstagramMessenger
Finances
ExampleIncome counts itself with every appointment. Expenses, recurring expenses, commissions per professional and the monthly balance.
Income$1.8M
Expenses$420K
Balance$1.38M
Reports and surveys
ExampleHow many appointments happen, which ones are lost, which services sell most. The AI asks for a rating after every visit.
92%Completed
4%No-shows
9.1 / 10Satisfaction
Owner app
ExampleiOS and Android. It pings you every time someone books, and from there you confirm, take notes and log expenses.
AC
New appointmentCamila R. · Cut and beard · 3:00 PM
nowDeposits, optional
Fewer no-shows with deposits
Take deposits to your Zelle, Cash App or Venmo. No processing fees. It is optional, you turn it on, and it is included from the Starter plan.
The customer books
They see the deposit amount and get a booking code.
They pay you directly
To your Zelle, Cash App, Venmo or payment link. The money goes to your account, not through Appcitas.
You confirm, done
Check your bank for the code and mark it as received. If they do not pay in time, the slot is released automatically.
Deposit to confirmExample
$20 from Camila R.Pending
REF A7K2
Appcitas never touches your money and takes no fee.
Who it's for
If you still keep your calendar in a notebook, this is for you.
Barbershops
Carlos doesn't answer WhatsApp mid-cut. Now he doesn't have to.
See how it worksHair salons
Tatiana fills her calendar while she colors. No pauses.
See how it worksNail & beauty studios
Carolina books manicures from the shop's WhatsApp.
See how it worksDental clinics
The receptionist focuses on the patient, not on her phone.
See how it worksSpas
Massages aren't interrupted to schedule the next one.
See how it worksAuto shops
Don Luis doesn't leave the car to pick up the phone.
See how it worksComing from Booksy or AgendaPro?Compare Appcitas
Who is behind it
Made in Colombia, with support that answers.
Support on WhatsApp
In your first 30 days, if you get stuck setting up or something does not add up, message us on WhatsApp and we sort it out with you. After that, priority WhatsApp support on Pro. No tickets, no forms.
Questions before you start? Message Juan on WhatsApp
No WhatsApp? Email support@appcitas.com
- 2016
- the year we handled the first appointment
- 8 countries
- with businesses booking on Appcitas
- Support
- on WhatsApp your first 30 days, with a real person
- iOS and Android
- owner app, included in every plan
For you, the owner
Your business, in one conversation.
Open the app and see your day. Ask Citia, your assistant, and see everything else.
- ✓Simple app: today, week, settings. No manuals.
- ✓Finances up to date: revenue, expenses, month close with P&L.
- ✓Weekly signals: what clients ask for and which bookings get lost.
- ✓Citia, your assistant, on web or WhatsApp (included in paid plans).
C
CitiaBarbería Don Pedro
ExampleHow is the month going?
Looking good 💪 47 completed appointments and $1.8M in revenue this month. Heads up: 5 clients asked about manicures this week and it's not in your catalog.
Who hasn't come back?
8 clients with history haven't visited in over 60 days. Want the list?
iOS and Android app
You get an app. Your customers do not need one.
Install Appcitas on your phone to see your day, your week and every booking the AI made, add the ones that come in by phone and log expenses in seconds. Your customers keep booking on WhatsApp or through your link, with nothing to install.
Free with your account. Same calendar on the web and on your phone.
Pricing
Honest LatAm pricing
No contracts. No lock-in. Cancel anytime.
No credit card · 5 minutes7 days free · 5 minutes10 bookings or 7 days free · No cardFreeTry it
$0$0
- ✓10 bookings a month
- ✓Public booking link with AI chat
- ✓1 professional
- ✓Appcitas branding on your link
- ✓Manual expense tracking
- ✓Help center and WhatsApp with Juan for your first 30 days
StarterFor independents
$36.000$19COP / monthUSD / month
Everything in Free, plus:Everything in Free, plus:Includes:
- ✓Unlimited bookings
- ✓WhatsApp reminders from an Appcitas-managed number
- ✓Deposits to reduce no-shows
- ✓Citia, your assistant: ask how the month is going
- ✓1 professional
- ✓Per-professional commissions
- ✓Remove Appcitas branding
- ✓Recurring expenses (rent, utilities, subscriptions)
- ✓Monthly close with P&L snapshot
- ✓Email support
ProMost popular
$116.000$49COP / monthUSD / month
7-day free trial7-day free trial10 bookings or 7 days free. No card.Everything in Starter, plus:
- ✓Your own WhatsApp Business with the AI answering
- ✓Instagram and Messenger with AI
- ✓Unlimited professionals
- ✓NPS & customer voice
- ✓Personalized onboarding
- ✓Priority WhatsApp support
Questions before you start? Message Juan on WhatsApp
No WhatsApp? Email support@appcitas.com
Questions
Frequently asked
Does it work 24/7?
Yes. Appcitas answers and books while you sleep, while you're cutting hair, or while your business is closed.
Can my customer cancel or reschedule?
Yes. They message Appcitas the same way they booked. The AI checks your availability and reschedules without you stepping in.
Does it work in my local Spanish?
Neutral Spanish out of the box. Recognizes regional variants from Mexico, Colombia, Argentina, and Spain. Brazilian Portuguese is on the way.
How do I personalize what Appcitas says?
You configure your services, prices, hours, and professionals in your knowledge base. If a customer asks something more specific (“do you use organic products?”, “is there parking?”), you write the answer once and Appcitas remembers it. It never makes up anything you haven't written.
How long does setup take?
2 minutes to get started. 1 day for it to learn your calendar. 1 week before it's better than your best receptionist.
Do I need WhatsApp Business?
Yes. WhatsApp requires the Business API. We're a Meta certified partner, so we handle the migration for you. Prefer to skip it? Start with the public link, which works from minute one, no WhatsApp needed.
How does expense tracking work?
Log any expense in seconds from web or mobile: amount, category, date. Your income is already in Appcitas from every completed appointment, so you see income, expenses, and monthly balance without doing any math. No Excel, no accountant.
Does Appcitas remember my clients?
Yes. It remembers their preferences (service, time, professional) and uses them to serve them better on every visit, on WhatsApp or your link. A returning client never starts from zero.
Can I ask Appcitas how my business is doing?
Yes. Paid plans include Citia, your assistant: ask her by chat (from the platform or on WhatsApp) how the month is going, what signals came out of this week's conversations, or which clients haven't come back. It answers with your real numbers, not averages.
Is your question not here? Message Juan on WhatsApp
No WhatsApp? Email support@appcitas.com
Start free. No credit card.Try it free for 7 days.10 bookings or 7 days free. No card.
5 minutes to set up. Your public link live from minute one.
Create free accountFree7 days free10 bookings or 7 days free