WhatsApp appointment booking
WhatsApp appointment booking, without giving up your own number
Your clients message you on WhatsApp, Instagram or Messenger, or tap your booking link. On Pro, Appcitas answers in those chats, and on any plan through your link: it offers open times and books, all on one calendar. On Pro, you keep using the WhatsApp Business app on the same number, and the AI steps back when you reply yourself.
Live demo: book an appointment the way your customer would.
What wears you out about booking by DM
- A client texts at 11 p.m. asking if you have anything tomorrow. You answer at 8 a.m. and they already booked somewhere else.
- You want help answering, but you do not want a new number or a bot talking over you when you decide to reply yourself.
- The same client writes on WhatsApp one week and Instagram the next, and your bookings end up scattered across inboxes.
- Your regulars have to type their name and number again every single time they want a slot.
The booking page first, the chat where your clients already are
Every plan comes with a booking page: pick a service, pick a day and time, add a name and WhatsApp number, done. No account for the client, nothing to download. Put it in your Instagram or TikTok bio and your Google profile. The AI is one tap away on "Ask" for questions, then hands the client back to the form.
WhatsApp, Instagram DMs and Messenger are where clients already message you. On Pro, the same AI answers there, offers real open times and books them into the same calendar.
Keep your WhatsApp Business app on the same number
On Pro, the AI replies on your business number while you keep using the WhatsApp Business app on your phone. When you reply to a client yourself, the AI stays quiet in that conversation for 12 hours, so the two of you never talk over each other.
Linking a number by QR code needs a second screen. If you would rather skip that, we will connect it for you.
A returning client books in one message
On Pro, the AI chats in plain language, no menus. It answers prices from your service list, offers availability grouped by day, and asks for a name and phone number only after the client picks a time. If the client is already in your system, one message can be enough to get them booked.
It also replies in the customer's language. If half your clients write in Spanish and half in English, you do not have to switch.
Take a deposit when the slot is worth protecting
On Starter and Pro you can ask for a deposit that goes straight to your own account, so no-shows cost you less. See how deposits work on our appointment deposits page.
Try it with your own calendar
Free, no card, ready in 5 minutes.7 days free. Nothing to pay today. Ready in 5 minutes.Try it free for 10 bookings or 7 days, whichever comes first. No card needed.
Frequently asked questions
Can I keep using the WhatsApp Business app on the same number?
Yes, on Pro. The AI answers on your number and you keep replying from your phone. When you reply in a conversation, the AI stays out of it for 12 hours.
Does it work with Instagram and Messenger?
Yes, on Pro. The same AI answers Instagram DMs and Facebook Messenger, and every booking lands in the same calendar as your WhatsApp ones.
Does it reply in English and Spanish?
Yes. The AI detects the language of the first message and keeps the whole conversation in it. Businesses set up in English also get the panel, app and owner emails in English.
What if my clients do not use WhatsApp?
Use the booking link. It works on every plan, needs no account for the client, and you can share it in your bio, stories or Google profile.
Can the AI read voice notes or photos?
No. It reads text. If a client sends a voice note or an image, it politely asks them to type it out.
Do I have to build a bot or program flows?
No. You add your services and hours. You can even paste or photograph your price list and the services are created in seconds. Or choose the option where we set it up for you.
Is there a mobile app?
Yes. You get an iOS and Android app to see and manage your calendar from your phone, with the bookings the AI made and the ones you add. Your customers never need to install anything: they book on WhatsApp or through your link.
Is Appcitas free?
Yes, you can start free and with no card, with the calendar (up to 10 bookings a month) and your AI booking link. WhatsApp reminders come with the Starter plan, and your own number with the AI answering comes with the Pro plan, which you can try for 7 days free, also with no card.You can try it free for 7 days. To start we ask for a card; nothing is charged until day 7 and you can cancel before then in Settings > Billing. After that the first month is from USD 9.50 (Starter), then USD 19 a month.Try it free for 10 bookings or 7 days, whichever comes first. No card needed. If you continue, Starter is USD 19 a month and Pro is USD 49 a month, and the first month may carry a discount, shown before you pay. If the trial ends without a plan, your account is paused and your data is kept.
Start free. No card.Try it free for 7 days.10 bookings or 7 days free. No card.
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