WhatsApp booking bot
The WhatsApp booking bot you do not have to build
A booking bot is judged by the details a hand-built flow misses. On Pro, Appcitas ships with them done in your WhatsApp: it asks for a name and phone only after the client picks a time, offers the earliest slot when someone says "the first you have," and never invents a price.
Live demo: book an appointment the way your customer would.
Where hand-built booking bots break
- The bot asks for a name, phone and email before showing a single time, and the client leaves before choosing.
- The client types "give me the first you have" and the flow is lost, because it only understands "1", "2" or "3".
- Someone asks "how much is a trim?" and the bot answers an old price you forgot to update in three places.
- The client sends three messages in a row and the bot answers three times, each one different.
What a hand-built bot does not do
It asks for the name and phone number at the end, after the client picks a time, not before. When someone writes "the first you have," it offers the earliest open slot. If the client is already in your system, one message can get them booked without retyping anything.
It answers prices from your service list, not from guesswork. And if a client sends several messages in a row, it replies once, not once per message.
"Do you do X?" is checked against your catalog and your knowledge base
When someone asks whether you offer something, the AI looks in your services and in what you wrote in your knowledge base ("is there parking?", "do you take kids?"). If it is in neither, it does not make it up.
Availability comes grouped by day, with "See more…" to keep browsing, and it only offers times that end before you close.
Set up from a photo of your price list
Instead of drawing a flow, paste your price list or take a photo of it and the services are created in seconds. Or pick the option where we set it up for you when you sign up. Changing an hour or a service never means editing a flow.
On your number, with your WhatsApp Business app
On Pro, the AI answers on your number and you keep using the WhatsApp Business app. When you reply yourself, the AI stays quiet in that chat for 12 hours. It also answers each customer in their own language, English or Spanish. Without Pro, clients book through your booking link.
Try it with your own calendar
Free, no card, ready in 5 minutes.7 days free. Nothing to pay today. Ready in 5 minutes.Try it free for 10 bookings or 7 days, whichever comes first. No card needed.
Appcitas (with the AI in your WhatsApp, on Pro) versus a booking bot you assemble yourself on a flow platform:
| Appcitas | Bot built on a flow builder | |
|---|---|---|
| When it asks for name and phone | At the end, after the client picks a time | Depends on how you build the flow |
| "The first you have" | Offers the earliest open slot | You have to plan for that phrase |
| Prices | Come from your service list | You write and maintain them in each reply |
| "Do you do X?" | Checks your services and knowledge base | Only if you built that branch |
| Several messages in a row | One reply per burst | Depends on the platform |
| Getting started | Paste or photograph your price list | Design and test the flow |
Comparison against generic chatbot builders, the platforms for assembling bots yourself. If you enjoy building, they are a great option; if you want bookings now, that is what Appcitas is for.
Frequently asked questions
Which bot can I use to book appointments on WhatsApp?
Appcitas: an AI that comes ready to book. It answers from your service list, offers your real availability and books in the same conversation, any hour of the day.
How do I create a WhatsApp bot that books appointments?
With Appcitas you do not build it. You add your services and hours (you can photograph your price list) and the AI is ready. No flows to draw, nothing to code.
Why does it ask for my details at the end?
So the client sees what they care about first: the times. They pick one, and only then does the AI ask for a name and phone number. Less friction, fewer drop-offs.
Can it make up a price or a service?
No. Prices come from your service list. If someone asks whether you offer something, the AI checks your services and knowledge base, and if it is not there, it does not invent it.
Can it understand voice notes or images?
No. It reads text. If a client sends a voice note or a photo, it asks them to type it.
Is Appcitas free?
Yes, you can start free and with no card, with the calendar (up to 10 bookings a month) and your AI booking link. WhatsApp reminders come with the Starter plan, and your own number with the AI answering comes with the Pro plan, which you can try for 7 days free, also with no card.You can try it free for 7 days. To start we ask for a card; nothing is charged until day 7 and you can cancel before then in Settings > Billing. After that the first month is from USD 9.50 (Starter), then USD 19 a month.Try it free for 10 bookings or 7 days, whichever comes first. No card needed. If you continue, Starter is USD 19 a month and Pro is USD 49 a month, and the first month may carry a discount, shown before you pay. If the trial ends without a plan, your account is paused and your data is kept.
Is it hard to set up?
No. You create your account, define your services and hours and share your booking link in minutes. WhatsApp reminders turn on with Starter, and connecting your own number with the AI is on the Pro plan. No technical skills and nothing to install.
Keep exploring
Start free. No card.Try it free for 7 days.10 bookings or 7 days free. No card.
Create your account and let Appcitas answer and book for you.
Try it for 7 daysTry it for 7 daysTry it free